Main Logo RRQSHOP
Search
Icon Prime

Save more with RRQSHOP Rewards

Just log in to your account to start collecting points on every purchase. Use your points to get discounts.

Use points for payment

Get points after your order completes

1 point equals 1 Rupiah

How to earn points

  • 01

    You must be logged in.

  • 02

    Buy products with the Rewards badge and complete the payment.

  • 03

    Points arrive once the order completes.

Using your points

Switch on the toggle next to “Use points” when choosing a payment method.

Frequently Asked Questions

1. What is RRQSHOP Rewards?

RRQSHOP’s points programme. Every time you top up a product carrying the Poin Rewards logo you earn points, and you can use them to cut the price of your next transaction. 1 point equals Rp 1.

2. How do I earn points?

Log in to your RRQSHOP account first, then buy a product carrying the Poin Rewards logo. Points are credited automatically once the order is complete. Transactions made without logging in earn no points.

3. When do points arrive in my balance?

Points arrive when your order status becomes Delivered, not when you pay. While the order is still being processed, the points show as pending in your Points History.

4. Why do I get a different number of points on each transaction?

Points are calculated from the denomination you choose, and the rate can differ by game and by denomination. The points you will earn are always shown on the product page before you pay.

5. How long do my points last?

60 days. All your points share a single expiry date, and that date moves back automatically each time new points arrive. Spending points does not extend the period — only earning new ones does.

6. How do I pay with points?

Turn on the “Use Points” toggle at the payment step. Points cover as much of the order as they can, and whatever is left is paid with the payment method you choose. If your points balance is larger than the order, the remainder stays in your balance.

7. Why is the “Use Points” toggle missing on my order?

Some games and products cannot be paid for with points. If the toggle is not on the payment page, that product is one of them.

8. Which payment methods can I combine with points?

All of them. No payment method is barred from being combined with points. Some methods do have a minimum transaction amount, and that minimum is measured against the amount left after points — so if the remainder is too small, that method cannot be selected.

9. If I pay entirely with points, do I still earn points?

No. Points are calculated from the amount you actually pay after the points deduction. If the total comes to Rp 0, that order earns no new points.

10. Can points be cashed out or transferred to another account?

No. Points can only be used for transactions on RRQSHOP, and cannot be cashed out or moved to another account.

11. What happens to my points if my order is cancelled?

The points from that order are cancelled, and the row stays visible in your Points History so your balance still adds up. If you had already spent them, they are reclaimed and offset against the points you earn next.

12. Do PRIME members earn the most points?

Yes. PRIME members earn the most points on every transaction, with no event to wait for.